Youssef SBAI

Led content safety initiatives for short video products, ensuring 100% legal compliance and mitigating platform risks in a high-volume environment.

Contributed to the strategic improvement and operational efficiency of Content Management Systems, enhancing content moderation workflows.

Streamlined cross-departmental coordination with supervising departments to promptly address content violations and implement updated operational standards.

Conducted in-depth analysis and evaluation of search engine results, improving relevance and accuracy for diverse search queries.

Accurately labeled and categorized high volumes of web content and search results according to specific intent and rating guidelines.

Maintained 100% adherence to strict annotation guidelines, ensuring high data quality and consistency for AI model training.

Provided critical feedback on AI-generated responses, identifying inaccuracies and offering detailed reasoning for mismatches to enhance system performance.

Performed rigorous quality assessment checks on moderation decisions, delivering targeted feedback that improved team performance and decision accuracy.

Executed comprehensive root cause data analysis to identify underlying issues, providing actionable summaries to enhance moderation processes.

Led coaching and calibration sessions for Content Moderation teams, standardizing practices and improving overall team consistency and quality.

Reviewed and analyzed user-generated content for Facebook & Instagram, ensuring platform policy adherence and user safety for a global audience.

Identified and proposed solutions for workflow inefficiencies, contributing to process optimization and increased operational speed.

Proactively recognized emerging content trends and patterns, escalating critical issues outside company policy for timely resolution.

Provided accurate English-Arabic translation, bridging communication gaps between local populations, authorities, and project management.

Supported project managers in identifying key partnership opportunities and local contacts, facilitating smoother project execution by navigating cultural differences.

Navigated official channels and collaborated with various governmental and social organizations to support foreign nationals, ensuring compliance and effective integration.